Have questions about what to expect when you take your dog to Camp Canine? See answers to our most frequently asked questions below.
Dogs must be 3 months (12 weeks) or older and up-to-date on Bordetella, Rabies, and DHPP to attend daycare or board at Camp Canine. For grooming, your dog must be up-to-date on Rabies and DHPP. Titer testing is also accepted.
All dogs must be spayed and neutered after 7 months to attend daycare or board at Camp Canine. The grooming salon and spa are always open to our un-fixed friends.
We cannot accommodate dogs in heat.
Yes, all dogs are required to complete a meet & greet to attend daycare or overnight boarding. A meet & greet is an evaluation to make sure we are the correct fit for your dog and vice versa. Your dog will be introduced to our staff and Once your dog has been deemed ready to enter the open play space, we ask that they stay for a minimum of two hours to get comfortable with our pack. They are also welcome to stay for the full day of play!
We have two playrooms, which gives us the flexibility to group dogs based on their size and play style. When everyone meshes well, we use one playroom so all their friends can play together. If some dogs prefer a quieter environment or a different pace, we’ll open up both spaces to keep everyone happy and comfortable.
No! In daycare, dogs are always supervised, with a dedicated counselor in each play area to ensure safe, appropriate play and oversight by first-aid trained staff. For boarding, we provide round-the-clock on-site presence to keep your pup safe and cared for at all times.
Yep! You are able to keep tabs on your furry family member all day at Camp Canine and can tune in to watch them having fun with their friends.
Puppies can be groomed starting at 12 weeks old or once they're fully vaccinated—whichever comes first. Their first visit is a Puppy Pamper, designed as a gentle introduction to the grooming experience. It includes a bath, blow dry, brush out, face trim, sanitary trim, and pawdicure.This session helps your pup get comfortable with the grooming salon, the tools, and our team, laying the foundation for a positive, lifelong grooming routine. We recommend scheduling their first full groom about 4 weeks after their Puppy Pamper to keep that comfort and confidence growing!
If your dog hasn’t been groomed in a while, don’t worry—it happens! At Camp Canine, we work with all our grooming clients to stay on a regular schedule, with a maximum of 12 weeks between grooms to keep coats healthy and manageable. While we do accept shave-down cases, please note that in instances of severe matting, we reserve the right to refuse service if it could compromise your dog’s safety or well-being.If you’re unsure about your pup’s coat condition, feel free to reach out—we’re happy to assess and guide you through the best next steps!
When your dog boards at Camp Canine, they stay in our cozy, on-site home-style boarding apartment designed just for pups.During the day, they enjoy playtime in daycare with their friends. In the morning and evening, they get a private walk, plus an extra play session before bedtime to help them settle in. At night, they sleep in whatever way makes them feel safest and most comfortable—whether that’s free-roaming, an open private pen, or a crate. We tailor their stay to suit their individual needs and routines!
Yes, we do have cancellation policies in place. Grooming appointments must be cancelled at least 24 hours in advance to avoid a $25 fee. Boarding cancellations require 48 hours’ notice—late cancellations will be charged 50% of the total reservation. While standard daycare cancellations are free, same-day cancellations for early drop-offs or late pick-ups may incur a fee.
